Book an Appointment

We encourage all patients to make an appointment to discuss their results with their GP. Any patients with abnormal results will be recalled to the practice to discuss the results with their GP.

For the convenience of our patients and where it is clinically safe to do so, we offer telephone consultations to our existing patients. Patients need to call reception to book a Telehealth appointment to ensure they meet the eligibility criteria for a Telehealth consultation.

Please note, our GPs will do their best to contact you at the scheduled time however unexpected delays may occur.

Please be advised that we do not prescribe S8 medications via Telehealth consultations.

Any scripts, certificates and/or referrals issued in your consultation can be sent to you electronically, or directly to your pharmacy or specialist.

Where possible we will accommodate walk-ins around our existing appointments booked. We do strongly encourage patients to book an appointment to avoid disappointment.

Our doctors generally will not be able to take patients’ calls during a consultation. Our reception staff can forward your message to the doctor who will return your call as soon as it is practicable. If the matter is urgent please let staff know the nature of the urgency so we can deal with your call appropriately.

We are dedicated to proactive healthcare, if there is a health service that your GP thinks may benefit you, you may receive a message from the practice from time to time about this service.

If you can’t attend your appointment please give us at least 4 hours’ notice so we can offer that appointment to another patient. A late cancellation fee of $50 may apply if you fail to provide us with suitable notice.